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HDC Video and Communications

Return & exchange policy & shipping


Return, Exchanges & Exceptions

You have 30 days to return/exchange an item from the day you recived it. Items are to be received in thier origianl package to quialify. Every product that is sold in store or shipped is covered by a manufacturer’s warranty, unless otherwise noted 

Several types of goods are exempt from being returned such as ued items, spftwares programs, refurbished items, damage items, special order items and cut cable/wire are non-refundable.


Restocking Fee

A 25% restocking fee will be charged on all cancelled or returned special order if delivered or undelivered. The restocking fee charge will be deducted from your refund 


Once we receive an item we will inspect it and notify that we have received your returned item. If return is approved we will refund your money through a check or in-store credit.


You are responsible for paying shipping on special orders if not noted otherwise 

Store Hours

Monday – Friday: 10am – 5pm

Saturday – Sunday  (phone calls only)          

Call Or Text

General: (956) 631-6591

Fax: (956) 664-8181

After hours: (956) 578-5767


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(956) 631-6591

1201 Chicago Ave unit 6
Mcallen Tx 78501
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